> ## Documentation Index
> Fetch the complete documentation index at: https://docs.ferrufino-tech-solutions.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Invite your team

> Learn how to invite team members and assign roles (Operator, Reviewer, Admin). Membership and roles belong to the organisation, not to a single workspace.

FTS is built for teams. Invite colleagues to your organisation, assign roles, and control who can view, edit, and review cases. A member joins the **organisation** — there is no per-workspace membership and no per-workspace role.

## Role reference

FTS has exactly three roles with increasing permissions, and they are the same on
every plan:

| Role         | Cases           | Reviews            | Invite | Admin |
| ------------ | --------------- | ------------------ | ------ | ----- |
| **Operator** | Create/edit own | Submit for review  | No     | No    |
| **Reviewer** | Create/edit own | Verify and publish | No     | No    |
| **Admin**    | Create/edit any | Verify and publish | Yes    | Yes   |

<Warning>
  **There is no Viewer role, no Member role and no Owner role.** Earlier versions of
  this page listed four roles and tied them to plans. Only Operator, Reviewer and
  Admin exist, on all three plans, and there is no read-only role at all: whoever
  can sign in to a workspace can also create cases in it.
</Warning>

<Tip>
  Start with **Operator** for everyone, and give **Reviewer** to the senior engineers who validate cases.
</Tip>

## Inviting members

<Note>
  Only **Admin** members can invite new users. The Starter plan allows up to 10 members in total.
</Note>

1. Click **Settings** in the sidebar (the gear icon, under *Manage*)
2. Scroll to the organisation you want and its **Invite Members** block — everything lives on this one page; there are no tabs
3. Enter their email address and select a role
4. Click **Invite**

They'll receive an email within minutes. Once they click the invite link and sign up, they'll appear in your Members list.

## Managing pending invitations

Invitations expire after 7 days if not accepted. To resend or cancel:

1. Find the invitation under **Pending Invitations** in the same block
2. Click **Cancel** next to it

<Note>
  **To resend, simply invite the same address again.** There is no separate
  *Resend* button, but sending a second invitation to an address that is already
  pending does not create a duplicate: it replaces the invitation with a fresh
  link and a fresh 7-day window, and it does **not** use up an extra seat. You can
  also correct the role this way — the new invitation carries whichever role you
  pick.

  An earlier version of this page told you to cancel the old invitation and send a
  new one instead. That still works, but it is the worse of the two paths: once
  the pending invitation is cancelled, the new one is counted as an additional
  member, so an organisation that is already at its plan limit *because of* that
  pending invitation cannot send it. Inviting the same address again has no such
  problem.
</Note>

<Warning>
  A cancelled invitation cannot be restored, and its link stops working
  immediately. Re-inviting also invalidates the previous link, so an old mail
  sitting in a shared inbox is never a way in.
</Warning>

<Note>
  If an invitation could not be delivered, the entry says so — *Undeliverable* usually means a typo in the address, and *Marked as spam* means we will not write to that address again. Both are shown to you directly instead of failing silently.
</Note>

## Changing a member's role

1. Find the person under **Members**
2. Pick the new role from the drop-down in their row

The change is saved the moment you pick it. There is no *Save* button to press afterwards — and no undo, so check the row before you change it.

## Removing members

1. Find the member in **Members**
2. Click **Remove** in their row — it sits next to the role drop-down and is
   visible to admins only
3. Confirm the action in the browser dialog

<Warning>
  **There is no `⋯` menu.** An earlier version of this page said to open one; the
  **Remove** button is on the row itself.

  Removed members lose access immediately and the seat is freed. **Their cases and
  reviews are kept and still name them as the author** — nothing is reassigned and
  nothing is renamed. An earlier version of this page said they were "assigned to
  System"; there is no such reassignment, and a case always carries a real author.
  You cannot undo the removal, and the last remaining admin of an organisation
  cannot be removed at all.
</Warning>

## Upgrading to invite more members

* **Starter plan**: Up to 10 members, 1 workspace. To add more, upgrade to **Team**.
* **Team plan**: Up to 50 members, 5 workspaces. Contact sales for higher limits.
* **Enterprise**: Unlimited members.

See [Plans & pricing](/en/account/plans) for details.

## Related pages

<CardGroup>
  <Card title="Plans & pricing" href="/en/account/plans" />

  <Card title="Create your first case" href="/en/guides/first-case" />

  <Card title="Security" href="/en/account/security" />
</CardGroup>