# Ferrufino Tech Solutions

## Docs

- [Abrechnung](https://docs.ferrufino-tech-solutions.com/de/account/billing.md): Verwalten Sie Zahlungen, Rechnungen und Abos in FTS
- [Datenexport & Datenverwaltung](https://docs.ferrufino-tech-solutions.com/de/account/data-export.md): Exportieren Sie Ihre Cases, Evidence und Metadata als ZIP-Datei. Vollständige Kontrolle über Ihre Daten.
- [Pläne & Preise](https://docs.ferrufino-tech-solutions.com/de/account/plans.md): Übersicht aller FTS Pläne: Starter, Team und Enterprise mit Funktionen, Benutzer und Support.
- [Sicherheit & SSO](https://docs.ferrufino-tech-solutions.com/de/account/security.md): Zwei-Faktor-Authentifizierung, Single Sign-On, Verschlüsselung und Workspace-Isolation für maximale Sicherheit.
- [Kernkonzepte](https://docs.ferrufino-tech-solutions.com/de/concepts.md): Workspaces, Cases, Evidence, Reviews, Taxonomy und Rollen — die sechs Ideen, die du verstehen musst, um FTS zu nutzen.
- [Kontakt & Support](https://docs.ferrufino-tech-solutions.com/de/contact.md): Email-Support, Help-Widget und Support-Zeiten für schnelle Hilfe bei Fragen und Problemen.
- [KI-Assistent](https://docs.ferrufino-tech-solutions.com/de/features/ai-assist.md): Anthropic Claude AI für intelligente Case-Erstellung und -Analyse
- [Cases](https://docs.ferrufino-tech-solutions.com/de/features/cases.md): Die Kerneinheit von FTS – Strukturierte Erfassung von Betriebswissen
- [Nachweise](https://docs.ferrufino-tech-solutions.com/de/features/evidence.md): Dateien und Medien zur Validierung von Cases
- [Prüf-Workflow](https://docs.ferrufino-tech-solutions.com/de/features/review-workflow.md): Review-Prozess für Case-Validierung und Genehmigung
- [Rollen & Berechtigungen](https://docs.ferrufino-tech-solutions.com/de/features/roles-permissions.md): Rollenbasierte Zugriffskontrolle für sicheres Teamwork
- [Suche](https://docs.ferrufino-tech-solutions.com/de/features/search.md): Leistungsstarke Suchfunktionen zur schnellen Case-Auffindung
- [Taxonomie](https://docs.ferrufino-tech-solutions.com/de/features/taxonomy.md): Strukturelle Organisation von Cases durch Tags und Kategorien
- [Ersten Case erstellen](https://docs.ferrufino-tech-solutions.com/de/guides/first-case.md): Schritt-für-Schritt Anleitung für Ihren ersten Case in FTS
- [Altdaten importieren](https://docs.ferrufino-tech-solutions.com/de/guides/import-legacy-data.md): Konvertieren Sie Excel-Listen und alte Dokumentation zu FTS-Cases
- [Integrationen](https://docs.ferrufino-tech-solutions.com/de/guides/integrations.md): Verbinden Sie FTS mit Jira, ServiceNow, Webhooks und APIs
- [Team einladen](https://docs.ferrufino-tech-solutions.com/de/guides/invite-team.md): So laden Sie Mitglieder in Ihren Workspace ein und weisen Rollen zu
- [Einführung](https://docs.ferrufino-tech-solutions.com/de/introduction.md): Ferrufino Tech Solutions ist eine Case-Knowledge-Plattform für technische Operations-Teams. Halte fest, was du in der Werkshalle, im Labor oder im Feld lernst — und finde es wieder, wenn es darauf ankommt.
- [Quickstart](https://docs.ferrufino-tech-solutions.com/de/quickstart.md): Einloggen, Workspace auswählen, ersten Case in unter fünf Minuten anlegen.
- [Fehlersuche & Lösungen](https://docs.ferrufino-tech-solutions.com/de/troubleshooting.md): Häufige Probleme und deren Lösungen: Login-Fehler, Synchronisationsprobleme, Performance und mehr.
- [Billing](https://docs.ferrufino-tech-solutions.com/en/account/billing.md): Manage your FTS subscription, payment methods, invoices, and billing cycle. Stripe-powered, EU-based processing.
- [Data export](https://docs.ferrufino-tech-solutions.com/en/account/data-export.md): Export your workspace as ZIP. Download all cases, evidence, metadata, and scheduled exports. Data retention after cancellation.
- [Plans & pricing](https://docs.ferrufino-tech-solutions.com/en/account/plans.md): Compare FTS plans (Starter, Team, Enterprise) and choose the right tier for your team. Feature matrix, trial info, and upgrade path.
- [Security](https://docs.ferrufino-tech-solutions.com/en/account/security.md): Enterprise SSO, 2FA, session management, encryption, and data compliance (GDPR, SOC 2). Workspace isolation and incident response.
- [Core concepts](https://docs.ferrufino-tech-solutions.com/en/concepts.md): Workspaces, cases, evidence, reviews, taxonomy, and roles — the six ideas you need to understand FTS.
- [Contact & support](https://docs.ferrufino-tech-solutions.com/en/contact.md): Reach FTS support via email, in-app help widget, or community. Response times, emergency contacts for Enterprise, community forums.
- [Frequently asked questions](https://docs.ferrufino-tech-solutions.com/en/faq.md): Answers to the questions every team asks in their first week on FTS.
- [AI Assistance](https://docs.ferrufino-tech-solutions.com/en/features/ai-assist.md): Use AI-powered features powered by Anthropic Claude to draft cases, translate, summarize, and answer questions.
- [Cases](https://docs.ferrufino-tech-solutions.com/en/features/cases.md): Learn how to create, manage, and organize cases—the core unit of FTS knowledge capture.
- [Evidence](https://docs.ferrufino-tech-solutions.com/en/features/evidence.md): Attach and manage supporting files—photos, PDFs, logs, and measurements—linked to your cases.
- [Review Workflow](https://docs.ferrufino-tech-solutions.com/en/features/review-workflow.md): Move cases through approval cycles with assigned reviewers, comments, and feedback.
- [Roles & Permissions](https://docs.ferrufino-tech-solutions.com/en/features/roles-permissions.md): Understand workspace roles and what each role can do in FTS.
- [Taxonomy](https://docs.ferrufino-tech-solutions.com/en/features/taxonomy.md): Organize cases with custom tags and categories. Build a knowledge structure that powers search and filtering.
- [Create your first case](https://docs.ferrufino-tech-solutions.com/en/guides/first-case.md): Step-by-step walkthrough to capture your first operational knowledge case with evidence and structured details.
- [Import legacy data](https://docs.ferrufino-tech-solutions.com/en/guides/import-legacy-data.md): Bulk import your existing failure reports and case documents into FTS using CSV files.
- [Integrations](https://docs.ferrufino-tech-solutions.com/en/guides/integrations.md): Connect FTS to Jira, ServiceNow, Redmine, email, webhooks, and more. Auto-create cases from incident tickets.
- [Invite your team](https://docs.ferrufino-tech-solutions.com/en/guides/invite-team.md): Learn how to invite team members, assign roles (Viewer, Member, Reviewer, Admin), and manage workspace access.
- [Introduction](https://docs.ferrufino-tech-solutions.com/en/introduction.md): Ferrufino Tech Solutions is a Case Knowledge Platform for technical operations teams. Capture what you learn on the shop floor, in the lab, or in the field — then find it again when it matters.
- [Quickstart](https://docs.ferrufino-tech-solutions.com/en/quickstart.md): Sign in, create a workspace, capture your first case in under five minutes.

## OpenAPI Specs

- [openapi](https://docs.ferrufino-tech-solutions.com/api-reference/openapi.json)