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New here? Head straight to the Quickstart — you can create your first case in under five minutes.

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What FTS does

Every technical operations team accumulates hard-won knowledge: a failure mode a technician diagnosed at 2am, a workaround an engineer scribbled in a notebook, a photo of a burned connector that turned out to be the root cause of a recall. This knowledge is almost always lost the moment the person who owns it changes role, retires, or simply forgets. FTS turns that tacit knowledge into a structured, searchable, auditable asset. You write it down once, attach the evidence, run it through a lightweight review, and from that point on the case is reusable across your whole team — and usable by AI assistance that understands your taxonomy. We designed FTS for teams that do complex, high-stakes, technical work:
  • Manufacturing quality and reliability
  • Automotive testing and homologation
  • Energy and utilities operations
  • Aerospace MRO (maintenance, repair, overhaul)
  • Industrial R&D and prototyping
If your team fills out 8D reports, root-cause analyses, field service tickets, lab notebooks, or failure reports, FTS is built for you.

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Why a “case” and not a “document”

Most knowledge tools (Notion, Confluence, SharePoint) treat everything as a free-form document. That is fine for brainstorming, but poor for technical operations, where you need:
  1. A clear state — is this observation a rumor, a verified finding, or the official record?
  2. Traceable evidence — every claim has an attached photo, measurement, log, or file.
  3. A review trail — someone else has to confirm the claim before it becomes canon.
  4. Structured metadata — so you can answer “show me every verified failure on part number X in the last 6 months” without reading 200 pages.
A case is the unit that ties all of this together. It has a lifecycle (Draft → In Review → Verified → Published → Deprecated), attached evidence, tags from your taxonomy, and a permanent audit log.

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How FTS fits into your stack

FTS is a web application. You do not need to install anything. Your team signs in at https://app.ferrufino-tech-solutions.com, and all data is stored in a secure EU-hosted database with per-workspace tenant isolation. FTS does not replace your ERP, MES, PLM, or ticketing system. It lives alongside them and captures the knowledge that those systems do not — the “why”, the “what we tried”, and the “what actually worked”.

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What’s next

Quickstart

Create your first case in under five minutes.

Core concepts

Workspaces, cases, evidence, reviews, taxonomy — in one page.

First case walkthrough

A guided example using a real failure report.

Invite your team

Roles, permissions, and how to onboard reviewers.